Terms of Service

1. Agreement

Effective date: September 5, 2026.

These Terms of Service ("Terms") are a binding agreement between you and Rooted Performance Systems LLC, a California limited liability company doing business as Laneside ("Laneside," "we," "us") for use of our website and applications (the "Service").

If you use the Service on behalf of a school, club, or organization, you represent that you have authority to bind that organization.

Our Privacy Policy explains how we collect and use information, including health and wellness information. It is incorporated into these Terms.

2. Eligibility

You must be at least 18 years old to create a coach or billing account, or the age of majority in your jurisdiction.

Athletes may use the Service under the direction of a coach or with parent/guardian permission as required by applicable law. If you are a parent or guardian, you agree to these Terms on behalf of the minor and are responsible for the minor's use of the Service.

3. Accounts and security

You are responsible for safeguarding your credentials and for activity under your account. Notify us promptly of unauthorized use.

You must provide accurate registration information and keep it updated.

4. Acceptable use

You agree not to:

• Violate law or others' rights, including privacy and intellectual property.
• Upload malware, scrape the Service without permission, or attempt to bypass security or billing limits.
• Harass, abuse, or impersonate others.
• Use the Service to provide medical diagnosis, treatment, prescription, or emergency care.
• Enter athlete or health information you are not authorized to collect or share.
• Misrepresent readiness scores, check-ins, wearable data, or injury status.
• List or sell illegal goods or services, or offers that violate Stripe's or our rules, through a coach storefront.

5. Coach responsibilities

Coaches and billing account owners are responsible for roster accuracy, invitations, staff access, and compliance with school, district, youth-athletics, and privacy policies.

You must obtain any required consents (including parental or guardian consent for minors) before adding athletes or collecting, entering, or viewing their personal, training, or health and wellness information in the Service.

You are responsible for how your staff use athlete information, for limiting access to people who need it for coaching, and for any notices your organization must give athletes or parents.

The Service does not replace a licensed physician, athletic trainer, or your organization's return-to-play, concussion, or medical-clearance protocols. You remain solely responsible for those decisions.

If you sell products or services through a coach storefront, Section 10 (Coach store and marketplace purchases) also applies.

6. Health, wellness, and training data

The Service includes optional and required-by-your-coach features that collect and display health, wellness, recovery, and training information. This may include daily readiness check-ins (such as sleep, soreness, mood, energy, stress, nutrition and hydration, notes, and related tags), muscle-soreness maps, readiness scores, body measurements, body-composition logs, injury or limitation notes, athletic-trainer or clearance notes if your organization uses them, reaction and tap tests, journals, habits, session feedback, and similar training context.

By submitting this information, or by connecting a device that sends it to us, you (and, if you are a coach, you on behalf of athletes you are authorized to enroll) instruct us to host, process, display, and analyze it so we can operate the Service for your team: for example scoring readiness, showing trends to the athlete and authorized coaches or staff, prefilling check-ins, and improving training tools.

Health and wellness information is shared with coaches and authorized staff on the same program as described in our Privacy Policy. Do not enter information you do not want those people to see.

You represent that information you submit is accurate to the best of your knowledge and that you have the right to provide it. You may stop using optional health features or disconnect wearables at any time; your coach may still require check-ins as a condition of using their program.

7. Wearable and device connections

If you connect a third-party wearable or account (for example Oura, Fitbit, or Whoop), you authorize us to access, retrieve, store, and display the physiological and recovery data those providers make available under the permissions you grant, such as sleep, steps, recovery scores, resting heart rate, and heart-rate variability.

Those providers are independent services. Their terms and privacy policies govern your relationship with them. We do not control their devices, accuracy, uptime, or what they send us. You can disconnect a wearable in the Service; disconnection stops future pulls and does not automatically delete history already stored unless you request deletion as described in our Privacy Policy.

8. Nutrition data (fatsecret)

Food search and nutrition facts displayed in the Service are provided by the fatsecret Platform API. We store only your food log identifiers (fatsecret food and serving IDs), amounts, meal slot, and date so we can re-fetch nutrition Content for display. Product information from fatsecret may differ from package labels; refer to the nutrition information on a product package for the most accurate information.

By using food logging or viewing fatsecret-sourced nutrition Content in the Service, you agree to be bound by the fatsecret Platform API Terms of Use, available from fatsecret at https://platform.fatsecret.com (Terms and Conditions).

Nutrition facts and food logs are for informational and coaching use only. They are not diet, nutrition, or health advice, guidance, or diagnosis, and are not a substitute for medical physician consultation, evaluation, or treatment.

9. Subscriptions, trials, and billing

Coach plans (Starter, Team, Program, and optional coach seats) are described on our pricing page. Features are the same across self-serve plans; limits apply to roster size and coach seats.

Trials: unless otherwise stated, new coach accounts receive a 14-day trial with one coach seat and a limited athlete roster. After the trial, you must subscribe to continue full access.

Paid subscriptions renew automatically each billing period (monthly or annual) until canceled. Prices may change with reasonable notice; changes apply on renewal.

Payments are processed by Stripe. By subscribing, you also agree to Stripe's applicable terms. Taxes may apply.

You may cancel through the billing portal or by contacting us. Cancellation stops future charges; access typically continues through the end of the paid period unless otherwise stated.

Refunds are not guaranteed except where required by law or explicitly offered in writing. Charge disputes should be directed to support before initiating chargebacks.

This Section 9 covers fees you pay Laneside for access to the Service. Purchases of coaching products or services from a coach through a storefront are governed by Section 10.

10. Coach store and marketplace purchases

The Service may let coaches offer products, plans, sessions, memberships, digital goods, or other items for sale through a storefront (collectively, "Store Offers").

Role of Laneside. When you buy a Store Offer, your purchase contract for that product or coaching service is between you and the coach (or organization) who listed it. Laneside provides software, storefront, and payment facilitation tools (including Stripe Connect). Laneside is not the seller, coach, or provider of the Store Offer, and is not a party to the coaching relationship created by that purchase, except where law requires otherwise.

Coach terms at checkout. Coaches may require you to accept their own terms of service, waivers, privacy notices, or other documents before payment. Those coach documents are between you and the coach. We may record your acceptance and provide a copy (including by email attachment) for your records. Coach documents do not change these Terms between you and Laneside.

Payments. Payments for Store Offers are processed by Stripe to the coach's connected Stripe account when configured. By paying, you also agree to Stripe's applicable terms. Prices, taxes, and currency are shown at checkout. Laneside may receive platform fees or processing-related amounts as described to coaches; those amounts are not an extra buyer charge unless disclosed at checkout.

Refunds, cancellations, and disputes. Refund, cancellation, rescheduling, no-show, transfer, and fulfillment rules for a Store Offer are set by the coach and appear in their checkout documents or offer description. Contact the coach first for those issues. Chargebacks and payment disputes for Store Offers follow Stripe's processes and the coach's policies. Laneside may help with technical access to order records but is not obligated to resolve coach-buyer commercial disputes.

Buyer acknowledgments. By completing a Store Offer purchase you confirm that: (a) you understand you are buying from the coach, not from Laneside; (b) you have read and accept any required coach documents; (c) you assume the inherent risks of athletic training and related activities to the extent permitted by law; and (d) Laneside does not guarantee outcomes, scheduling, coach qualifications, or the quality of any Store Offer.

Coach obligations for Store Offers. If you are a coach who sells Store Offers, you represent that your offers, pricing, marketing, fulfillment, refunds, taxes, consents, waivers, and coaching practices comply with applicable law. You are solely responsible for the content of your legal documents and for the services or goods you deliver. You will defend and indemnify Laneside against claims arising from your Store Offers, your buyers, your refunds or chargebacks, or your failure to obtain required consents.

Prohibited offers and enforcement. You may not use the storefront for illegal goods or services, for licensed medical diagnosis or treatment delivered as if Laneside were the provider, or for anything that violates Stripe's or our acceptable-use rules. We may remove offers, withhold or reverse payouts where Stripe requires, or suspend storefront access for risk, fraud, abuse, or legal reasons.

11. Enterprise and custom agreements

Organizations with custom quotes, purchase orders, or data-processing agreements are governed by those signed terms when they conflict with these Terms.

12. Intellectual property

We own the Service, branding, and underlying technology. You retain ownership of content you submit. You grant us a worldwide, non-exclusive license to host, display, process, and create derived training metrics from your content solely to operate, secure, and improve the Service.

13. Feedback

If you send suggestions or feedback, we may use them without obligation or compensation to you.

14. Not medical advice; assumption of risk

Laneside is a coaching and training-software product. We are not a healthcare provider, medical device manufacturer, health plan, or emergency service. The Service, including readiness scores, check-ins, wearable metrics, food and nutrition display from fatsecret, trends, tags, and any suggested training load or recovery context, is for informational and coaching use only. It is not medical advice, diagnosis, treatment, diet or nutrition advice, or a substitute for care from a qualified clinician, athletic trainer, or emergency services.

Scores and metrics can be incomplete, delayed, or wrong. They may not reflect injury, illness, concussion, cardiac risk, mental-health crisis, or other medical conditions. Do not ignore professional medical advice or delay seeking it because of something in the Service. If you think you or an athlete may be having a medical emergency, call emergency services.

Athletic training and competition involve inherent risk of injury, illness, and other harm. You voluntarily assume those risks. To the maximum extent permitted by law, you agree that Laneside is not responsible for training decisions, return-to-play decisions, or injuries or other outcomes that occur in connection with use of the Service, reliance on its metrics, or participation in coaching obtained through a Store Offer.

If you are a coach or organization, you agree that you, not Laneside, are responsible for athlete safety, supervision, medical clearance, and compliance with governing-body rules.

15. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that training, readiness, health, wellness, nutrition, or wearable features will be accurate, complete, uninterrupted, or error-free, or that they are suitable for any medical or safety purpose.

We do not warrant the quality, safety, legality, or fitness of any Store Offer, coach, or third-party service obtained through the Service.

16. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROOTED PERFORMANCE SYSTEMS LLC AND ITS SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL, INCLUDING DAMAGES ARISING FROM TRAINING DECISIONS, INJURY, ILLNESS, RELIANCE ON READINESS OR HEALTH FEATURES, OR ANY STORE OFFER OR COACH-BUYER DISPUTE.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THE SERVICE IS LIMITED TO THE GREATER OF (A) AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) USD $100. Amounts you paid a coach for a Store Offer are not amounts paid to us for this limit.

Some jurisdictions do not allow certain limitations, including for personal injury or consumer rights that cannot be waived; in those cases our liability is limited to the fullest extent permitted.

17. Indemnification

You will defend and indemnify Rooted Performance Systems LLC against claims arising from your content, your use of the Service, your Store Offers or purchases, violation of these Terms, athlete training or safety decisions, or lack of authority or consent to provide athlete, health, wellness, or organization data.

18. Suspension and termination

We may suspend or terminate access for violation of these Terms, risk to the Service, or non-payment. You may stop using the Service at any time and may delete your account in Account settings.

Sections that by nature should survive (payment obligations, licenses needed to wind down the Service, disclaimers, liability limits, indemnity, store and marketplace terms, governing law) survive termination.

19. Governing law and disputes

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-law rules, except where mandatory local law applies.

Disputes should first be sent to coach@laneside.co for informal resolution. Where permitted, exclusive jurisdiction and venue lie in state and federal courts located in Santa Clara County, California, and you consent to personal jurisdiction there.

Disputes between a buyer and a coach about a Store Offer are primarily between those parties. Nothing in this section requires Laneside to mediate or decide those disputes.

20. Changes

We may modify these Terms. We will post the updated version with a new effective date. Continued use after changes constitutes acceptance. Material changes may be communicated via the Service or email.

21. Contact

Rooted Performance Systems LLC · Laneside

Contact: coach@laneside.co